Should You Unleash A Social Media Blitzkrieg On Your Audience?

blitz·krieg  (bltskrg) n. A swift, sudden military offensive, usually by combined air and mobile land forces. No and Yes….it all really depends on two key factors: your target audience & content objectives. When planning your social media marketing program, you must identify who you want to reach and with what message. This will dictate the type of […]

How Three Large Companies Gave Me The Social Media “Cold Shoulder”

As I marketer and a consumer, I know how vital customer service is especially “social” customer service. companies are using social media to distribute content and to engage their customers. People no longer want to be talked at on Facebook & Twitter, they want to have a conversation. They want the companies to listen to […]

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